RETURN AND REFUND POLICY

We will only accept returns if the goods are unopened, unused, and are in a resalable condition. By this, we mean that all packaging and or cellophane wrapping and tamper-resistant seals must be intact. If this is not the case then the item cannot be returned. If the goods are faulty or damaged please contact us contact@themensshed.co.uk or Men’s Shed, 96 Upper Mastrick Way, Aberdeen, AB16 5QU, United Kingdom and we will advise you on the next step.

  • Customers would bear the full cost of returning the goods.

  • Any damaged or defective items would be replaced without charge and the cost of return postage refunded. Please keep proof of postage. Men’s Shed will replace any faulty items with the same product, however, if the product is no longer available, will refund the original card used to make the purchase. Our returns policy is valid for 28 days from receipt of goods.

  • Credit card refunds would be to the card used for the original purchase. Allow at least 2 billing cycles for your credit to appear on your card statement.

  • Please wrap your return products in the same packaging in which you received it and enclose a brief explanatory note including your name, order no, and reason for return. Return to: Returns Department, Men’s Shed, 96 Upper Mastrick Way, Aberdeen, AB16 5QU, United Kingdom.

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